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Pissed Consumer Interviews ?

So my wife just got towed to a repair shop in Beckly West Virginia with 15 finger tight lug nuts and snapped off wheel stud. So I assume that you guys also do not torque the lugs. And your manager said they have to be retorqued after 25 to 50 miles hmm that's funny as ASE certified mechanic for over 28 years I have never had a customer come back for to have their lug nuts retorque or a single complaint of loose lug nuts. This was the first and last time I will deal with RNR. Your company is bull *** and I will let everyone I know that. So 4 tires for 1287.00 plus 100.00 flat bed tow, 25.00 for a wheel stud and lug nut and 100.00 in labor thanks RNR your workmanship is top notch lol
I use the rnr out of Cape MO. And before I go to complaining about anything, let just say YES I have been late on my last 4 payments. I do it on purpose. Let me explain. That store has one of the most unwelcoming atmospheres ever! They have a female employee that boils...
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2.4
#1327317
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They are the rudest people. Have had very bad experience when calling to make payments and ask questions. Spoke to owner after first issue and thought things were resolved, but the last two weeks I've called in to make a payment they were rude. Today August 10th was...
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EmbarrassedGreyReefShark
EmbarrassedGreyReefShark

You must have used either a Cape MO or Arkansas store

#1327061
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Rnr Tire Express And Custom Wheels - Baby boy on sick bed and rnr threatened

Grandson in hospital about dead they said they will come to the hospital and take my tires just like 450 more on them
1.0
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Advertised vs Delivered
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Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
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#1325389
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Rnr Tire Express And Custom Wheels - The people at RNR are always very helpful as well as the store manger who is ready to help with any tire porblems. The store is always very clean. I will continue to revist even after i'm paid off.
I am very satisfied with their service. I have no complaints to add but I am buying tires with them and eventually I will purchase a wheel for my tire. The People at RNR are always very helpful as well as the store manger who is willing to help with any tire problems....
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I liked
  • Great customer service
  • Friendly service and prompt delivery service
#1313608
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Rnr Tire Express And Custom Wheels - Payment

They need to clear on their payments and because I know mine should be paid off by now. I will not do anymore business with RNR. I am thinking of legal action if I get harassment. Facepalm
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1309724
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You will never pay them off and they will harass you. Never do business with them. They are a total scam.
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1.0
#1309395
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This company is by far the worst rim shop i have ever dealt with, the salesperson wayne has no knowledge of his job hes arrogant, and once he gets your money, if you have any issues with your tires and rims good luck. Getting any kind of warranty granted. Also they...
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David Grigsby
David Grigsby

They are and legal action will be taken. Already contacted an attorney.

Anonymous
Roger Dimitt

RNR is a rip-off, they ruined my tire by grinding into the tire core and then offered to sell me a new one. My $20 tire repair will now cost me around $160.00.

1.1
Raytown, Missouri
Product
#1303396
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March first I received payoff and authorized the local office to pay off this amount. no further contact until April 30th advising my payment was due and I explained this was paid off March 1st. instead of payoff they ran my card three time 49.8?? which would total...
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#1300932
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I was in a pinch and needed a set of tires THAT DAY. No one in town had my particular size and wouldn't for a couple days. I had belt showing and haul my son all over town, so it was priority. R N R said they had a set in the warehouse and could get me set up that day....
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#1294937
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NO I CONFRONTED THEM I THOUGH THEY WERE GOING TO EXILE ME SO I KEPT MY MOUTH SHUT STARTED GOING TO DIFFERENT STORE. I'M NOT ONE TO COMPLAIN BUT THEY KNOW AND SO DOES GOD I FORGIVE THEM THAT'S THE RIGHT THING TO DO. BUY I CANT LOOK AT THEM KNOWING THAT IN MY HEART THE...
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4.3
#1292383
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